Support
How can we help?
Message us any time and a real person will get back to you as soon as we can. We don't take phone calls, so we can put that time into the app.
Quick questions from the job. Send a message or a screenshot.
Coming soon. Email us for now.
Common questions
Deleting your data or account
Email us from the account owner's address and we'll take care of it. Clients can also ask for photos of their property to be removed. See our privacy policy.
Billing and plans
Plans are priced by units cleaned each month, with unlimited users. See pricing or email us to change plans.
Location and clock-in
Location is checked only when clocking in and out. If clock-in isn't working, make sure location access is allowed for SortedCrew in your phone settings.
More answers
Check the FAQ or read our terms of use.